MATTRESS, BASE & BEDROOM FURNITURE

MELBOURNE METRO

Royal Sleep Mattress factory offers a Melbourne metro home delivery service direct from our factory in Frankston, Victoria, from Monday to Saturday between 9am to 6pm. For in store sales our staff will inform you at the point of sale of the available delivery dates. For Online sales during checkout you will be shown the available dates that the delivery can be done for you to choose.

  • On the morning of the delivery once the trucks are loaded an SMS will be sent to you with an estimated 2 hour time window for delivery.
  • It is important that someone is at home to receive delivery of your purchase on the designated day.
  • No specific time of delivery can be provided.
  • If you are unable to accept delivery on the day cho sen please call our factory in Frankston on 1300 733 670 to cancel/change the deli very by 8.30am the day before the schedule delivery date.
  • All payments must be made the day before of any bal ance of monies owing for the delivery to proceed as scheduled.
  • Personal/Company cheques will NOT be accepted. For your convenience our factory in Frankston can accept credit cards payment by phone 24 hours prior to delivery. If the balance is not paid prior to or at the time of delivery, your goods will be returned to the Factory and an additional minimum delivery charge of $55 will be payable upon re-delivery.
  • All standard deliveries are one man and are to the front door only and the drivers do not carry up stairs or up lifts.
  • It is important that sufficient access is available to deliver the mattress/base you have purchased. In cases where the mattress/base needs to be taken inside, be assembled or carried upstairs or up lifts additional charges wil l apply and this must be organised prior to the delivery being sent out.
  • To avoid re-delivery fees please advise our factory in advance of any delivery or access problems.
  • When receiving goods, please inspect thoroughly before signing "Received in good order" as any claims for scratches, marks, dents, rips or other damages will not be accepted once signed.
  • Failure to collect or take delivery of goods beyond 21 days from the date of order without any prior arrangements will result in the sales Order being cancelled and all monies paid being forfeited.

INTERSTATE

Please email us info@royalsleep.com.au or phone 1300 733 670 to receive a quote on interstate delivery prices based on availability.

PILLOWS

$9.95 AUSTRALIA WIDE DELIVERY

Royal Sleep Mattress Factory offers AUSTRALIA WIDE DELIVERY for all online pillow sales. We provide this service through Australia Post. During checkout you will be shown a calendar with dates for you to choose. The date chosen will be the date that we dispatch the goods to Australia Post. Australia Post delivery times from date of dispatch are:

  • 2 Business days for VIC, NSW, ACT, SA & QLD orders.
  • 3 Business days for WA & NT orders.

The delivery times above are based on metro postcodes in each state. If you live in a rural country area delivery can be an extra 2 to 3 days d epending on the area.